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27.01.2022 00:06:58
mtl110 - Learner Support in Technology Enhanced Learning (Complete module description)
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Module label Learner Support in Technology Enhanced Learning
Module code mtl110
Credit points 6.0 KP
Workload 180 h
180 hours (self-study: approx. 80 hours; learning activities: approx. 80 hours; participation: approx. 20 hours)
Institute directory Department of Educational Sciences
Applicability of the module
Responsible persons
Bainbridge, Susan (Module responsibility)
Slagter van Tryon, Patricia Jean (Module responsibility)
mtl100 Principles, Theory, and Practice of Technology Enhanced Learning
Skills to be acquired in this module
At the end of this course, students should be able to:
  1. Explain the rationale for learner services in technology enhanced learning environments.
  2. Describe the various learner support functions.
  3. Critically analyze issues in the provision of learner support.  
  4. Identify the contextual factors which determine a learner support model.
  5. Analyze the importance of learner characteristics for designing learner support.
  6. Describe the contributions that professional or staff development can make in achieving the goals of learner support within the TEL context.
  7. Identify the management challenges that are specific to learner support in TEL environments.
  8. Identify the rationale, approaches, and barriers for the use of quality assurance and evaluation for learner support services in TEL environments.
  9. Identify the various stakeholders and discuss motives, prejudices and biases that may be contained in the implementation of new media into learner support services.
  10. Evaluate the issues and challenges inherent to the adoption of new technologies and approaches in learner support.
  11. Critically analyze the strengths and weaknesses of learner support systems that have been designed to address a particular context.
Module contents
This course will provide an introduction to the theories and concepts of support for learners in technology enhanced learning environments. Various types of learner support will be examined, including tutoring and teaching; advising and counseling; and library, registrar, and other administrative services. Discussion will address management issues, such as planning, organizational models, staffing and staff development, designing services to meet learner needs, serving special groups, and evaluation and applied research.
Reader's advisory
All course materials will be provided as open educational resources (OER).
Language of instruction German
Duration (semesters) 15 weeks Semester
Module frequency This module will be offered once every semester.
Module capacity unlimited
Modullevel / module level MM (Mastermodul / Master module)
Modulart / typ of module Pflicht / Mandatory
Lehr-/Lernform / Teaching/Learning method Internet-based discussion forums, group activities, learning activities, webinars, selfstudy, online seminars with guest experts
Vorkenntnisse / Previous knowledge Proficiency in internet and Microsoft Office use; self-organization skills
Examination Time of examination Type of examination
Final exam of module
At the end of the semester
Course type Seminar
Frequency SoSe oder WiSe
Workload attendance 56 h